Privacy Policy

Introduction

Cohobby respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit cohobby.shop, place an order, or contact us.

Information We Collect

We may collect information you provide directly, including your name, email address, telephone number, billing address, shipping address, order information, and customer-support messages.

We may automatically collect technical information, including your IP address, browser type, device information, pages visited, referring website, and interactions with our store.

Payment information is securely processed by authorized payment providers. Cohobby does not directly store complete payment card details.

How We Use Your Information

We use personal information to process and deliver orders, send order updates, provide customer service, manage returns and refunds, prevent fraud, improve our store, and comply with legal obligations.

Marketing communications are sent only where permitted. You may unsubscribe at any time through the link included in the message or by contacting us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate essential store functions, remember preferences, analyze performance, improve your shopping experience, and measure advertising effectiveness.

You may manage cookies through your browser settings or the cookie preference tool available on our website. Disabling certain cookies may affect some website functions.

How We Share Information

We may share necessary personal information with trusted service providers that assist with store hosting, payment processing, order delivery, analytics, fraud prevention, advertising, and customer support.

These providers may process information only to perform their services or as otherwise permitted by their privacy policies and applicable law.

We may disclose information when legally required, to protect our rights, or in connection with a merger, acquisition, financing, or transfer of business assets.

Sale of Personal Information

We do not sell personal information for money. Certain advertising or analytics activities may be considered sharing or targeted advertising under some state privacy laws.

Where applicable, you may request to opt out by contacting us.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, maintain required business and tax records, prevent fraud, resolve disputes, and comply with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, obtain a copy of your information, withdraw consent, restrict certain processing, or opt out of targeted advertising.

To submit a request, contact us at support@cohobby.shop. We may need to verify your identity before completing the request.

California Privacy Rights

California residents may have additional rights under applicable state privacy laws, including the right to know, correct, or delete certain personal information and opt out of certain sharing or targeted advertising.

We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Our store is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, contact us so we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. Review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised policy will be published on this page with an updated effective date.

Contact Us

Email: support@cohobby.shop

Phone: +1 (901) 303-5758

Address: 3367 Hallshire Dr, Memphis, TN 38115, United States